Privacy policy

Who we are

306 Technologies Ltd. is an e-commerce development agency based in Saskatoon, Saskatchewan, Canada. In this policy, “306 Technologies”, “we” and “us” mean our company. We are responsible for the personal information described here. Questions go to our privacy contact at raj@306technologies.com.

Information you give us

When you fill in a form, book a call or email us, we collect what you choose to send:

• Contact form: your name, email, company or website, what you need help with, how you heard about us and your message.
• Migration game plan download: your first name, email, store URL and, if you share them, your current platform and timeline.
• Booking a call: the name, email and any notes you enter in the Cal.com booking form.
• Emails you send us, and anything you share during a call.

Information collected automatically

We use PostHog, an analytics service, to understand how people use the site. When you visit, it records:

• The pages you view, the links and buttons you click, and how you scroll.
• Your browser, device type, screen size and operating system.
• Your IP address and the approximate location it points to, such as city and country.
• The site or link that sent you here, including campaign tags in the URL.
• Session recordings: a replay of how you moved through the site, including mouse movement, clicks and scrolling. What you type into form fields is masked and not recorded.
• Page load times and any errors your browser reports.

When you submit a form or book a call, we link your visits to your email address. That lets us see which page or source led you to get in touch, and that information appears in the notification we receive.

How we use your information

• To reply to your enquiry, schedule and hold calls, and send the resources you ask for.
• To send occasional emails about e-commerce and our work, if you downloaded a resource from us. Every email has an unsubscribe link.
• To understand which pages and channels bring people to us, and to improve the site.
• To keep the site secure and working, and to filter out spam.

We do not sell your personal information, and we do not use it for advertising on other sites.

Cookies and similar technologies

PostHog stores a cookie and a small amount of data in your browser so it can tell one visit from the next and recognise you when you return. We also store a few small values of our own, such as the page you first landed on, so we know where a visit started.

The Cal.com booking calendar and embedded YouTube videos may set their own cookies when they load. Their own privacy policies apply to that data.

You can block or delete cookies in your browser settings, and most browsers offer a private mode that discards them when you close it. Blocking cookies won't stop the site from working, but we won't be able to measure your visit.

Who we share it with

We use these service providers to run the site. Each one only handles your information to provide its service to us:

• Vercel, which hosts the website.
• PostHog, for analytics and session recordings.
• Sanity, where form submissions are stored.
• Resend, which sends our emails and manages our mailing list.
• Cal.com, which runs call bookings.

We may also disclose information if the law requires it, or to protect our rights, our clients or the public.

Where your information is stored

Our service providers store information on servers in the United States and other countries outside Canada. Information held there is subject to the laws of those countries, and authorities there may be able to access it.

How long we keep it

• Session recordings are deleted after 30 days.
• Form submissions and emails are kept while we're talking with you or working together, and for as long as we need them for our business records afterwards.
• You stay on our mailing list until you unsubscribe.
• Analytics data is kept for as long as it's useful for understanding how the site performs over time.

Your choices and rights

You can ask us to:

• Tell you what personal information we hold about you and show you a copy.
• Correct anything that's wrong.
• Delete your information, or stop using it for a particular purpose.
• Take you off our mailing list. The unsubscribe link in any email does this too.

To make a request, email raj@306technologies.com. We’ll respond within 30 days. We may need to confirm your identity first. If you live in the European Union or the United Kingdom, you have these rights under the GDPR as well.

If you’re not happy with how we handle your request, you can contact the Office of the Privacy Commissioner of Canada, or the data protection authority where you live.

Security

We use reputable providers, encrypted connections and access controls to protect your information. No system is perfectly secure, so we can't guarantee it, but we'll tell you and the relevant authorities if a breach puts you at real risk of harm.

Children

This site is for businesses. It isn't directed at children, and we don't knowingly collect information from anyone under 16.

Changes to this policy

We’ll update this page when our practices change and move the date at the top. If a change is significant, we’ll say so on the site. Our terms of use cover the rest of how the site works.

Contact

306 Technologies Ltd., Saskatoon, Saskatchewan, Canada. raj@306technologies.com